CEO – Farms and Resort

 

Job roles:

  •  Supervise work at all levels (receptionists, kitchen staff, maids, office employees, etc.) and set clear objectives
  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  •  Manage budgets/expenses, analyse and interpret financial information and monitor sales and profits
  •  Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information, etc.)
  • Deal with maintenance issues, shortages in staff or equipment, renovations, etc.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners, etc.
  • Inspect facilities regularly and enforce strict compliance with health and safety standards.

Requirements

  • Proven experience in a relevant role with 10-15yrs
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mind-set
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and great attention to detail
  • Degree in Business Administration, Hotel/Hospitality Management or relevant field

 

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